We are thankful for the opportunity to help you achieve your wellness goals. Your personal trainer is a professional service provider whose success depends on a consistent schedule of appointments. The following cancellation policy is enforced:
Cancellations: Any session cancelled with less than 24 hour notice will be charged at the rate of a full session.
If you have a personal or family emergency, as much notice as possible will be greatly appreciated.
Lateness: If you are running late, please give your trainer a courtesy call. If you are 20 minutes late and your trainer has not received a call from you, you will be considered a "no show" and will be held responsible for the missed session.
Prepaid sessions must be used within three months of purchase.